The UK’s competitive water market is up and running. The market opened, on time, in April 2017 which means that 1.2 million non-household customers can now choose their retailer of water and wastewater services. More...

A day doesn’t go by in the run up to the festive season without yet another warning about the rise of cyber-crime and the lack of awareness amongst the general public of the risks of doing business and running our lives on-line. If we assume that the general public includes US ALL then we have to assume that we are all at risk to some extent in both our personal and professional lives. More...

The water market is open. We were all ready on time. CMOS the system is working. The market is operating well now because customers are switching. Surely that means the hard bit has been done? Or not? Before we all breathe a collective sigh of relief, let’s take a quick look at other markets to get a glimpse of what my lay in store for retailers in this market. More...

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